Focus RH

Collection Agent | Lisbon


We are recruiting for a company specializing in industrial logistics that is dedicated to providing transport and logistics solutions for national and international brands.

Main responsibilities:

Reporting directly to the Collections Manager, you will perform cash-collection tasks for the subsidiaries working with SSC Portugal. 

  • Client portfolio management in a multinational environment;
  • Ensure payment deadlines are met;
  • Receiving customer complaints and forwarding them to the respective subsidiaries;
  • Obtaining missing accounting information from clients - telephone and email;
  • Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;
  • Properly record all complaints received either by phone or email;
  • Follow-up on customer accounts;
  • Identify solutions to the problems presented;
  • Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

Requirements to be sucessful:

Experience in cash-collection position;

Good knowledge in finance;

Customer Orientation;

Pack Office, Excell;

French (C1/C2) – mandatory;


Rigorous, strong analytical capabilities and ability to solve problems.

What We Offer:

  • Direct employment contract with the company + base salary + food subsidy;
  • Hybrid work regime;
  • Possibility of professional career development and continuous training;
  • Integration in a renowned and reference company in the field, in a shared services environment.


Recruitment and Selection LISBON

Candidates will be contacted within a maximum period of 10 working days.

►If you are interested in this opportunity, click on "Send Application" to us or your updated CV.

Contact us (Claudia Cardoso: claudia.cardoso(@) to discuss other career opportunities, always in an absolutely confidential manner.


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