Focus RH
French Customer Advisor for MisterFly | Lisbon

As a French Customer Advisor for MisterFly, you will have the opportunity to empower your valuable technical skills while gaining a privileged view and know-how of the travel agency.
About MisterFly
MisterFly is an online travel agency with a customer-oriented policy, that provides the best meets and expectations of enthusiastic travelers.
Your future project
As a French Customer Advisor for MisterFly you will:
- Manage our customer’s bookings (altering, canceling or creating new reservations), and achieve the performance targets defined by the project.
- Manage customer expectations and needs.
- Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.
We are looking for
- Native or Proficient French and fluent English (minimum level B2)
- Excellent communication skills coupled with empathy and team spirit
- Previous experience with GDS tools like Amadeus, Galileo or Sabre is preferential
- Previous experience in Customer Service or a tourism representative is a plus
- For non-EU residents, it is mandatory to have a valid work permit
We offer you
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package included
Life at our company
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern office located where the action is: Lisbon- Portugal.
Ready to take up the challenge?
Join our team and show off your talent!
Send us your application to: ana.bento@webhelp.com