Focus RH

French Team Leader | Lisbon

As a French Team Leader, you will be responsible for achieving the team KPI’s and provide guidance.

Your future project

As a French Team Leader, you will:

  • Supervise, monitoring and develop a team of Customer Advisors;
  • Guarantee continuous monitoring of the attainment by identifying performance gaps, analysing root causes and develop strategies to improve results;
  • Lead a team to success by creating an inspiring customer service environment focused on high-level performance;
  • Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.

We are looking for

  • Native or Proficient French and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service or in team management is a plus
  • For non-EU residents, it is mandatory to have a valid work permit.

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

Ready to take up the challenge?

Join our team and show off your talent!

Send us your application to nuno.martins1(@)webhelp.com

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