Focus RH

New Hub for Streamig Service - French Speaker | Lisbon

Our client is a well-known worldwide brand that serves its consumers by bringing the world’s most beloved characters and timeless stories through best-in-class direct-to-consumer streaming video services. You will be part of a multicultural and dynamic team based in Lisbon, and your daily tasks will be to provide multi-channel support to users of our client streaming service.

Your future project

  • Answering queries from customers via phone, email and chat.
  • Provide technical support and troubleshoot.
  • Professionally grow within a unique project where will receive consistent guidance and feedback from our dedicated team leaders.

We are looking for

  • Native or Proficient French and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service is a plus
  • For non-EU residents, it is mandatory to have a valid work permit.

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

Ready to take up the challenge?

Join our team and show off your talent!

Send us your application to: ana.bento@webhelp.com

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