Focus RH

French Team Leader | Lisbon

Type of position: Full-time position
Key languages: Fluent French Intermediate English
Sector: Customer Service / Sales

About our Client:
A leading independent telecommunications company in Switzerland is seeking a native French-speaking Team Leader to contribute to the success of their operations in Portugal. If you are highly self-driven, dynamic person who gets things done and show consistent improvements and you enjoy working under consistent pressure, this might be the right opportunity for you!

The Offer:

  • Oversee daily activities of the team members;
  • Being able to plan and execute in a fast-paced environment
  • Build and develop the team towards constant improvements on quality and productivity KPIs;
  • Provide daily leadership to the team to meet and exceed customer expectations, business targets;
  • Respond to escalating issues in a quickly and effectively;
  • Support the integration of new systems & processes within teams.
  • Requirements:
  • Excellent communication skills in English and fluency in French;
  • Experience in customer support;
  • Genuine care giver;
  • Able to multi-task, proactive and good with time management;


  • Salary package with language and performance bonuses;
  • Initial training, and continuous learning opportunities;
  • Opportunity for Hybrid work model;
  • Great office space with coffee, snacks and chatting area.

The Process...

  1. Submit your application to Talent(@) , don’t forget to send an updated CV;
  2. Get a call by our Recruitment Specialist;
  3. Start your interview process;
  4. Get selected;
  5. Start your journey!
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